Dreams of Love Necklace
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- Inventory on the way
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Handcrafted gemstone necklace with Rose Quartz, Feldspar Moonstone and Freshwater Pearls.
A necklace to open your heart to love and protect it forever.
Please note: Clasp is not included.
The Website reserves the right to change, modify, add or remove any part of the Terms and Conditions of Use, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after the changes to the Terms and Conditions are posted, it means that you accept those changes. Please check back often to stay up to date with our changes.
Any claims as to the condition of the product must be made immediately after reception of the goods, in writing and with picture documentation to Trollbeads.firstname.lastname@example.org
2REK Retail Hong Kong Limited reserves the right of final decision in dispute cases.
2REK Retail Hong Kong Limited保留對任何爭議的最終決定權。
You can exchange products within 07 days from the date of purchase.
Not apply exchange policies for promotional items
All Trollbeads products are guaranteed for 1 years from date of purchase due to manufacturing defects .
During this warranty period, if a defect in the Product is identified, Trollbeads will, at its option, to the extent permitted by law, either (i) repair the Product using new or refurbished parts, at Trollbeads’s expense; (ii) replace the Product with a new Product that is equivalent to the Product that is to be replaced.
於保養期期間，如有發現產品有生產瑕疵，香港Trollbeads有權在法律允許的範圍內決定 (i) Trollbeads自費維修產品 或 (ii) 更換相等的產品。
Trollbeads shall have no obligation to repair, replace or refund until the defective Product is returned to Trollbeads. A replacement Product will assume the remaining warranty of the original Product or a warranty period of ninety (90) days from the date of replacement or repair, whichever period is longer.
在有生產瑕疵的產品退回Trollbeads之前，Trollbeads沒有義務去維修、更換產品或退款。替換產品將承擔原始產品剩餘的保修期 或 自替換或維修之日起九十（90）天的保養期，以較長的期限為準。
FREE SHIPPING IN THE CITY
For standard shipping method, free shipping applied to invoices from HKD 1000 (HKD1500 promotion items). Or, HKD 30 will be applied.
凡購物滿HKD 1000 (優惠貨品需滿HKD1500)，即可享一般郵遞免運費服務
Estimated shipping time: within 7-14 working days. * From the time of order confirmation. * Excluding weekend, holidays & public holidays.
*Shipping charges apply for promotional orders based on postage fee
*Commitment to delivery on time: After standard delivery time, each day of late delivery you will receive 1% discount for the next invoice* or cash back within 3 working days after receiving (Except for the force majeure circumstances specified in *Exceptions)
* The next invoice* apply for all items
* Discount due to late delivery will be issued as coupons with discount codes
* Exception: Force majeure such as epidemics, natural disasters, wars, public actions, goverment decisions etc. occur, leading to the fact that we are unable to fulfill timely delivery obligations.
In order to improve the quality of service of Trollbeads Hongkong, we are happy to receive feedbacks & suggestions from customers. If yes, please contact us:
Hotline: +852 3107 1886 / +852 9298 8764 / +852 9298 8763
我們十分期待收到您的寶貴意見及提議以提高香港Trollbeads的服務。請從以下途徑聯絡我們： 電話熱線：+852 3107 1886 / +852 9298 8764 / +852 9298 8763